Shipping policy

Shipping Information

Our processing time is 1–3 days.
Once your order is ready, it ships directly from our U.S. fulfillment center.

Delivery time within the United States: 2–8 days with UPS ground

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Shipping Locations

We currently ship within the United States only.

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Return Policy

90-Day Money-Back Guarantee
If you’re not fully satisfied, you can return your BRAYCE® within 90 days for a full refund.
All we ask is that your products are sent back in their original condition (unused and in the original packaging).

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Cut-to-Size Products (Important)

BRAYCE® bracelets that have been cut to size cannot be returned or refunded.
Once you cut the bracelet, it becomes non-returnable.

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How to Request a Return

To start a return, please reach out to our customer service team. Provide your order number and include photos if the product is defective.